How can we help you today?

At Buddy Telco, our Australian-based team of specialists is here to help, while you can't contact us via a phone number, the team are sitting at their keyboards ready to help you via live chat.

Chat available Monday to Friday, 9am-5pm (AWST), 11am-7pm (AEST).

Find answers to frequently asked questions

More of a do-it-yourself kind of person? We've got answers to our most frequently asked questions, as well as self setup guides for the most popular routers, and guidance on how to use the Buddy App's self-diagnostic tools.

Find everything you need to know in our FAQs
Support in the palm of your hand

Download the Buddy Telco App

Did you know that the majority of internet connectivity issues can be solved by simply “kicking” your connection and reconnecting? Don't spend hours on hold trying to get a technician to do it, do-it-yourself, with our entire suite of self-diagnostic and repair tools, available in the Buddy Telco app.

Download on the App StoreGet in on Google Play
Screenshot from the customer details page in Buddy Telco app
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